I submitted a message — what happens next?

Once you’ve submitted a message to our support team, here’s what you can expect:

1. You’ll receive a confirmation email letting you know we got your request.
2. A member of our support team will personally review your message.
3. You’ll get a reply via email — usually within 24 hours.

You can reply directly to that email to continue the conversation — no need to come back to the help center or submit a new ticket.

We’re here to help and will make sure you get the support you need.